How to Order Vape From Ramvape.com

Q1: How do I place an order?

A1: Ordering from www.ramvape.com is a straightforward process. Here’s a detailed guide to help you through it:

1. Contact Us for Latest Pricing: Start by reaching out to us at WHATSAPP+(86)18377127724 to inquire about the most up-to-date prices for the vape products you’re interested in. Our customer support team will promptly provide you with the necessary information.
2. Choose Your Style and Flavor: Browse through our wide selection of vape styles and flavors. Take your time to select the ones that suit your preferences best. You can explore our full range of options on our website.
3. Make Payment and Await Delivery: Once you’ve made your selections, proceed to make your payment using our secure payment gateway. We accept various payment methods for your convenience. After completing the payment, all you need to do is patiently await the arrival of your order.
4. Receive and Sign for Your Order: When your order arrives at your doorstep, ensure that you or an authorized recipient is available to sign for it. This step is crucial to confirm the safe and successful delivery of your vape products.

Q2: Can I modify my vape order after placing it?

A2: Certainly, we understand that preferences can change. You can request modifications to your vape order until 11:00 PM (PDT -7 GMT) on the same day it was placed. To make changes, simply contact us at support@ramvape.com with your order details, and our dedicated support team will assist you promptly.

Q3: How do I initiate a vape product return?

A3: If, for any reason, you need to initiate a return for your vape product, please follow these steps:

1. Ensure that your vape item is in its original packaging, unused, unworn, and complete with all tags.
2. Reach out to our customer support team at support@ramvape.com to initiate the return process.
3. Once your return request is approved, we will provide you with a return shipping label and detailed instructions on how to proceed.
4. Please make sure to send the package back as instructed. Unsolicited returns without prior approval won’t be accepted.

Q4: When will my vape order be shipped?

A4: Your vape order will go through a processing and production period, which typically takes 1 to 5 business days. Once this phase is complete, we will send you a Shipping Confirmation email containing a tracking number, allowing you to monitor the status of your order.

Q5: How can I track my vape order?

A5: To track the progress of your vape order, follow these steps:

1. Check your email for the Shipping Confirmation message, which includes a tracking number.
2. Visit the “track order” section on our website.
3. Enter the provided tracking number to access real-time updates on the status and location of your vape order.

Q6: What’s the vape shipping policy?

A6: We strive to make the shipping process as convenient as possible for our valued customers. For select countries, we offer DDP (Delivery Duty Paid) shipping. This service eliminates the need for customs clearance and duties on your end, ensuring a streamlined and hassle-free delivery experience.

If you have any additional questions regarding the ordering process, returns, shipping, or any other inquiries, please don’t hesitate to Contact Us. Your satisfaction is our top priority, and our dedicated support team is here to assist you every step of the way!